With the closing of 2010 comes our first real UVerse outage. From a chat session with a UVerse technical support rep, it appears that out UVerse voice service is “currently being affected by a system outage.” When asked if that was system-wide, I was told “this is a not nationwide but your area is affected.”

Bummer.

Between family in town and a gravely ill friend in the hospital, I don’t think a voice outage could’ve come at a worse time. Ugh.

UPDATE: Near as we can figure, our outage was about four hours. Still dunno how widespread it was, but at least it wasn’t something requiring a service visit.