Yup, me and Best Buy looked at each other squarely in the eyes… and they flinched.
OK, so it wasn’t quite that dramatic. They were actually very nice, and after seeing the print quality I was getting, exchanged the R1800 I bought Saturday with the only one in Best Buy’s in-town inventory. This one is brand spanking new, and has all the parts it’s supposed to.
As I unpacked this one, it was obvious that one of the roll paper holders was missing — a surprise, as I thought I had all the parts with the other one. Yet another good reason to trade in the new/pre-installed/inspected one for the new one.
I’ve made a couple of prints, and Beck says they are way better. That’s great news, and will, I’m sure, keep me busy doing test prints over the coming weeks.